
Response in 24 hours
Your online dermatologist
Get Your Diagnosis
Answer Questions
Upload Photos

30cm distance
Specialist Review
Diagnosis & Treatment
We can help you with, for example:
Why Online Instead of the Waiting Room?
24/7
Always available
92%
Kein weiterer Praxisbesuch nötig
No further doctor visit is needed

Certified & secure

Fully Covered
Diagnosis, medical report, and the right treatment—all delivered via the app.
6h
Diagnosis in just a few hours
Meet your doctors!
Our qualified dermatologists with practical experience support you personally — even online.
Your Choice

- Diagnosis
- Medical report & treatment plan
- Prescription

- Follow-up questions
- Care Plan & Skin Analysis
- Product Recommendations

- Answer in 3 hours
- Treatment follow-up & Prescription
- Explanatory Videos for Diagnosis
Reimbursement possible




Over 500,000 successfully treated cases
My private health insurance covered 100% of the costs. I’m very satisfied!
Kathrin Rother
Especially helpful for people with little time—a real doctor’s office in your pocket. Thanks to the dermanostic app, I could handle my concern while on the go
C. Baumann
Questions?

What is dermanostic and how does the service work?
dermanostic is a telemedicine online dermatology service. You can conveniently submit your skin issue via the dermanostic app to licensed dermatologists in Germany for professional treatment.
You receive a fast specialist diagnosis and an individual treatment plan without needing to visit a clinic. The service is flexible and location-independent—even on weekends, public holidays, or abroad.
If needed, we issue a private prescription valid throughout the EU.
How does an online skin diagnosis work?
The online skin diagnosis is completed in 3 simple steps:
- Upload photos & describe symptoms
Upload three photos of your skin change from different distances and answer a few short questions about your symptoms. This gives your dermatologist all the information needed for a well-founded diagnosis and treatment. - Register, choose a package & start treatment
Create your secure patient account, select one of our three service packages, and complete the payment. The physician review begins immediately afterward. - Diagnosis, treatment & private prescription within 24 hours
You receive your medical diagnosis and individual treatment plan within a maximum of 24 hours—often much faster. If needed, we issue a private prescription and send it to your chosen local or online pharmacy.
- Upload photos & describe symptoms
Can I use dermanostic abroad?
Du kannst dermanostic jederzeit und weltweit nutzen. Bitte beachte, dass du die ausgestellten Dokumente im Regelfall nur in Europa anerkannYes. You can use dermanostic worldwide. The app is currently available in German and English. Within Germany, private prescriptions are sent directly to your chosen local or online pharmacy. If you are in another EU country, you will receive the private prescription by mail.t werden.
Which service packages are available at dermanostic?
dermanostic offers three non-subscription packages, so you can choose the digital dermatology treatment that fits your needs.
The packages differ in response time, scope of service, and additional features.
Basic Package (€29)
– Medical diagnosis
– Individual treatment recommendation
– Private prescription sent to a local or online pharmacyPlus Package (€39)
– All services from the Basic Package
– Follow-up questions to the medical team
– Personalized skincare plan
– Individual care and product recommendationsExpress Package (€69)
– All services from the Plus Package
– Guaranteed physician response within 3 hours during specified time windows
(Current time windows are viewable daily in the app.)
– Medical follow-up within 6 weeks
– Follow-up prescription if neededWhich doctors will treat me?
At dermanostic, you are treated exclusively by licensed dermatologists in Germany.
The specialist training lasts at least five years and is among the most comprehensive worldwide. Some of our dermatologists are also internationally recognized experts in their field.
Can I get a sick note (AU) or referral?
– Sick note (AU / medical leave):
Currently not issued; please contact your primary care physician.– Referral to a doctor or clinic:
We do not issue traditional referral slips.
However, you can download your medical report as a PDF and present it at a clinic or practice—it is sufficient in most cases.Does my health insurance cover the costs?
Services are billed according to the German Medical Fee Schedule (GOĂ„) and are generally self-paid.
Some statutory health insurers cover the costs fully (e.g., VIACTIV, BKK Linde, BKK Akzo Nobel, BIG direkt gesund, Postbeamtenkrankenkasse, BKK B. Braun).
Private health insurance usually reimburses the Basic Package fully. For Standard and Premium Packages, only partial reimbursement may be possible.
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Great app with fast, helpful responses from specialists! Easy to use, even my grandparents can navigate it. Fully met my expectations
David Volk