How your online dermatologist visit works

dermanostic is a telemedicine service that allows you to send your skin problem online, in particular via an app, to a dermatologist. You can use the service anytime (even on weekends) and anywhere (even outside of Germany). The private prescriptions are valid throughout the EU.

The basic service costs from 28€ per treatment case and includes diagnosis, treatment recommendation and private prescription as well as the opportunity to ask questions. This is a one-off amount. A subscription is not completed. In addition to our dermatologist treatment, we also offer the “Skin+” package with all “basic” services and an additional personal skin care plan, instructions for proper cleansing, further tips and exclusive care product recommendations. This service costs from 39€ per treatment case. This is also a one-off amount. A subscription is not completed. In addition, we offer a “Premium"* package, which includes all services from the *"Basic” and “Standard” package, as well as a follow-up medical check within 6 weeks and an even faster response time for inquiries. This service costs from 68€ per treatment case, this is also a one-time fee and no subscription is taken out.

Your data is processed and secured on servers in Germany (Deutsche Telekom) in accordance with data protection regulations. The examining dermatologist receives the medical information relevant to him in order to make the diagnosis (principle of data economy). If the treating dermatologists consider a second professional assessment of your treatment case to be necessary, the interdisciplinary panel of experts (specialists in otorhinolaryngology, urology, ophthalmology, rheumatology, etc.) will be consulted as an advisor. If medical aftercare is required or desired, this is carried out on behalf of Dr. Lang's practice by medical professionals from Dermanostic GmbH. In this case, the medically trained specialist will contact you via telephone or via the app if you have used it to transfer data. Your health data (name, date of birth, address and treatment information, etc.) is pseudonymized and stored separately in encrypted form. Your information will not be shared for marketing or advertising purposes. If you wish to have your medication delivered to your preferred pharmacy, your prescription data will only be forwarded with your consent. If you have agreed to product development, your data will be used to train artificial intelligence. This is done exclusively with your consent. For more information, please see our privacy policy.