Dear user of this app,

The protection of your personal data is not only important to you, but also to us, the persons jointly responsible for the "dermanostic" app (hereinafter "we", "us"). We appreciate your trust that we will handle your personal data conscientiously and in accordance with the law. Your data will be treated confidentially by us.

With this data protection notice, we would like not only to comply with our legal obligations under Art. 13 and 14 DS GVO, but also to describe to you in an understandable way what personal data is processed when you use this app and how we handle it. Dermanostic GmbH processes and uses personal data that is processed during the installation and use of the app in compliance with the data protection regulations applicable in the Federal Republic of Germany.

User account

In this section, we inform you which of your data we process as part of the installation of our app on your smartphone and each time you open the dermanostic app. We explain which of your information is used for your login to the dermanostic app and the management of your user account. In addition, we explain which of your data we process in the event of error messages arising when using the app, in order to rectify them immediately.

Teledermatological treatment (core function of the app)

In the following section, you can find out which of your personal data we process when you seek treatment from one of our dermatologists. We will also tell you which data we transfer to which people in case you would like to have your prescription sent to a pharmacy near you or your medication to your home. We will inform you which of your data is used to pay for your treatment and when the costs are covered by your health insurance company. Here you can find out which of your data we use to find out how successful your treatment by us was after around 6-8 weeks. Last but not least, information about evaluation requests is included here.


In this chapter, you will find out how you can contact us and which of your data we process when you contact us.

Product development

In this chapter, you will learn which of your data we process for the further development and improvement of our service. In order to be able to detect skin diseases even faster and thereby help future patients even better, we are researching artificial intelligence to support online dermatological diagnosis. We thank you for your support and trust if you consent to this processing. The processing of this data is carried out under strict confidentiality and the highest security requirements.


Read in this section which of your data we use when you click on our advertisements and our dermanostic app is installed on your smartphone or tablet. The analysis of your user behaviour helps us to improve our advertisements and our offer as well as the app based on your user behaviour. If you have subscribed to our newsletter and click on links to our exciting articles, we explain which of your data is used in the process

Rights of data subjects

Data protection grants you, as a data subject, rights regarding the handling of data relating to you. We guarantee you the implementation of your existing data subject rights vis-à-vis us. You can find out more about this in this section.