The satisfaction of our patients is our focus
We act unambiguously. Dermatology requires a great deal of sensitivity. That is why we have made a voluntary commitment. We promise our patients a number of things that you too will benefit from:
Data protection organisation
We are TÜV certified. Your data is 100% secure. We treat your data and images with the utmost care.
24h until diagnosis
Within 24 hours at the latest, the patient receives the diagnosis, therapy recommendation and a private prescription after submitting the case.
92% of our patients
do not need another visit to the dermatologist after a treatment with us.
Our dermatologists
are medical specialists licensed in Germany and some of them are internationally recognised experts.
In-house patient support
With our in-house patient support, we guarantee quick and easy accessibility.
Money-back guarantee
Not satisfied? We offer you a 100%imoney-back guarantee within the first 15 days after diagnosis.
Aftercare & queries
guarantee holistic care by our medical team.
Follow-up prescription
we also issue these for our patients after the first treatment.
Time to act
Have it treated and do good! - It is important to us to help other people.
Have it treated and do good! - It is important to us to help other people.
Together with our patients, we support the German Foundation for Paediatric Dermatology (DSK). Since the beginning of 2011, this non-profit foundation has been working for better medical care for children, adolescents and their families:
- Direct support for those affected,
- Development of special clinics,
- Research into new treatment options,
- Preventive health training for children,
- Public education of skin conditions.
And how can patients help?
As part of our fundraising campaigns, we support the German Foundation for Paediatric Dermatology with part of our income from dermatological treatments. If you download our app via the button below, we will automatically donate part of your treatment fee to the DSK.
Contribute now
Your online dermatologist
Always with you, always available
Diagnosis, therapy recommendation and private prescription* in a few hours.
*Medication costs are borne by the patient, reimbursement for privately insured persons
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